Once you have booked your appointment, you will receive a confirmation email stating the time of your appointment. Our admin team will then email you asking you to provide your patient details and then to confirm that you are happy with the privacy policy and consent to the appointment going ahead.

Upon conclusion of your appointment, you will receive an invoice from The Stable Physio with payment details. Once the payment is completed, you will receive an email confirming receipt of your payment.

We have a 24 hour cancellation policy, meaning any cancellations less than 24 hours in advance of the appointment time are charged at 50% of the appointment price. A 50% appointment fee is also applicable to missed appointments.

Once you have finished your appointment, your physiotherapist will email you with your home exercise programme, featuring videos which demonstrate your prescribed exercises, to make it clear and easy to follow.

We also know that it can be very easy to come out of an appointment and forget what your physiotherapist told you about your diagnosis and the advice around the management of it. That's why we email you after the appointment with written advice, making you feel as supported as possible in your rehab journey.